B24 Vendor and WLPFO/B24 Release Manager

Locatie
Milan
Startdatum
01/01/2022
Einddatum
30/06/2022
Uren
40
Klant
equensWorldline
Aanvraagnummer
SRQ156744
Deel deze aanvraag:

Release & Vendor Manager – Authorization and Switching
About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros.
Your role and tasks
In the Financial Service (FS) Division of Worldline, in our Department Authorization and Switching, we are looking for a Release and Vendor Operational Manager for our front office applications (a supplier application and a proprietary one) for the Service Delivery Team in Italy. As release manager you will be responsible and accountable for the production release management cycles: preparation & planning, review and assessment, release and deployments, according to the deploys calendar. This role is fundamental for the quality of new products released in production and to guarantee client milestones and operational excellence. You will have to ensure that the processes are respected, by opening the release change ticket in the company tool, producing the release notes, planning and coordinating all relevant activities for the release in cooperation with different business units, taking into account dependencies, checking the respect of milestones (ie successful execution of e2e, non regression and performance tests), submitting to the relevant committees for the approval and ensuring timing and effective communication to the clients and internal stakeholders. In addition, you will support in the defect and incident management processes and coordinate solution deliveries and deployment, both internally and with our supplier. You will be responsible for setting up action plans to improve the maturity level of the process, while guaranteeing the continuity of operations on the one hand, and contributing to the improvement of processes on the other.
As vendor operational manager you will manage effectively the supplier ensuring adherence to the contracted terms and conditions, for both the administrative activities and the requested changes deliveries.
In particular, you will be in charge to:
• Issue Purchase Orders, Invoices and Good Receipt Note using the company internal tools
• Monitor and track supplier contracted man days
• Manage the Change Log
• Lead the supplier Operational Meeting
• Prepare the Vendor Management Board
• Manage the timely and correct Decommissioning of CSM support fees
Skills We Can’t Do Without
• University degree (master or bachelor) in computer science or engineering or business administration/economics
• Minimum 5 years work experience in IT services and software development as project or application manager or release manager or test manager
• High level of initiative and dedication, maturity to drive the discussion and Release meetings
• Strong analytical skills and problem solving attitude
• Proven project management and risk management skills • Enthusiastic to work in an international environment, collaborating with team of experts in daily cooperation
• Excellent communication skills, both oral and written
• Good knowledge of MS office (Word, Excel, PowerPoint)
• Very good knowledge of English is mandatory, both spoken and written
Skills We’d Like
• Ideally, you have knowledge in one or more of the following areas: IT Service Management according to ITIL, Application Lifecycle Management, Software Release Management, Project Management or Project Coordination
• Experience on release management tools like ServiceNow or Jira
• Experience of agile forms of work and organization (Lean, Scrum, DevOps, etc.)
• Knowledge of payment services, in Acceptance/Acquiring or Issuing
• Knowledge of Italian is a plus

Hiring Desk equensWorldline_IT

Inschrijven
Milan
40
01/01/2022
14/01/2022
30/06/2022
equensWorldline
SRQ156744
Locatie:
Startdatum:
Einddatum:
Uren:
Milan
01/01/2022
30/06/2022
40

Release & Vendor Manager – Authorization and Switching
About Worldline
Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry and #4 player worldwide. With its global reach and its commitment to innovation, Worldline is the technology partner of choice for merchants, banks and third-party acquirers as well as public transport operators, government agencies and industrial companies in all sectors. Powered by over 20,000 employees in more than 50 countries, Worldline provides its clients with sustainable, trusted and secure solutions across the payment value chain, fostering their business growth wherever they are. Services offered by Worldline in the areas of Merchant Services; Terminals, Solutions & Services; Financial Services and Mobility & e-Transactional Services include domestic and cross-border commercial acquiring, both in-store and online, highly-secure payment transaction processing, a broad portfolio of payment terminals as well as e-ticketing and digital services in the industrial environment. In 2019 Worldline generated a proforma revenue of 5.3 billion euros.
Your role and tasks
In the Financial Service (FS) Division of Worldline, in our Department Authorization and Switching, we are looking for a Release and Vendor Operational Manager for our front office applications (a supplier application and a proprietary one) for the Service Delivery Team in Italy. As release manager you will be responsible and accountable for the production release management cycles: preparation & planning, review and assessment, release and deployments, according to the deploys calendar. This role is fundamental for the quality of new products released in production and to guarantee client milestones and operational excellence. You will have to ensure that the processes are respected, by opening the release change ticket in the company tool, producing the release notes, planning and coordinating all relevant activities for the release in cooperation with different business units, taking into account dependencies, checking the respect of milestones (ie successful execution of e2e, non regression and performance tests), submitting to the relevant committees for the approval and ensuring timing and effective communication to the clients and internal stakeholders. In addition, you will support in the defect and incident management processes and coordinate solution deliveries and deployment, both internally and with our supplier. You will be responsible for setting up action plans to improve the maturity level of the process, while guaranteeing the continuity of operations on the one hand, and contributing to the improvement of processes on the other.
As vendor operational manager you will manage effectively the supplier ensuring adherence to the contracted terms and conditions, for both the administrative activities and the requested changes deliveries.
In particular, you will be in charge to:
• Issue Purchase Orders, Invoices and Good Receipt Note using the company internal tools
• Monitor and track supplier contracted man days
• Manage the Change Log
• Lead the supplier Operational Meeting
• Prepare the Vendor Management Board
• Manage the timely and correct Decommissioning of CSM support fees
Skills We Can’t Do Without
• University degree (master or bachelor) in computer science or engineering or business administration/economics
• Minimum 5 years work experience in IT services and software development as project or application manager or release manager or test manager
• High level of initiative and dedication, maturity to drive the discussion and Release meetings
• Strong analytical skills and problem solving attitude
• Proven project management and risk management skills • Enthusiastic to work in an international environment, collaborating with team of experts in daily cooperation
• Excellent communication skills, both oral and written
• Good knowledge of MS office (Word, Excel, PowerPoint)
• Very good knowledge of English is mandatory, both spoken and written
Skills We’d Like
• Ideally, you have knowledge in one or more of the following areas: IT Service Management according to ITIL, Application Lifecycle Management, Software Release Management, Project Management or Project Coordination
• Experience on release management tools like ServiceNow or Jira
• Experience of agile forms of work and organization (Lean, Scrum, DevOps, etc.)
• Knowledge of payment services, in Acceptance/Acquiring or Issuing
• Knowledge of Italian is a plus

Inloggen