Start date: 3-11-2025
End date: 31-01-2026
ZZP: Yes
Max rate incl MSP fee: €76.25
Location: Present on Tuesdays at the Arnhem office

2 Operational Staff Invoicing and Collection - temporary project

Purpose of the position
To temporarily strengthen the team in actively reducing an overdue accounts receivable portfolio. The employee's primary focus is on pursuing outstanding items by phone, realizing payments and identifying structural areas for improvement within the accounts receivable process.

In short, you will help eliminate backlogs over the next few months, while at the same time having the knowledge and work experience to participate in recommendations on the team's current work process.

Due to the short period, it is important that someone is immediately employable and has sufficient knowledge and experience to start working after a short familiarisation period. 

Duties & Responsibilities.

• Proactively and intensively telephone debtors to collect overdue payments.

• Record payment agreements made and follow up on compliance.

• Negotiate payment arrangements and escalate files as needed.

• Send and follow up on reminders and reminders.

• Administratively process appointments, payments and communications in SAP.

• Report results and progress to the project leader/financial manager.

• Identify and initiate process improvements to increase the turnaround time and quality of accounts receivable management.

Job Requirements

• HBO working and thinking level, preferably towards finance/administration.

• Minimum of 2 years' experience in receivables management/credit control.

• Demonstrated experience in telephone customer contact and collection activities.

• Experience with SAP is a must.

• Strong communication skills (assertive, persuasive and customer-oriented).

• Proactive, results-oriented and works independently.

• Tuesday present at Bellevue - Arnhem. Working-in period more often.
   

Competencies

• Results-oriented - draws energy from achieving collection goals.

• Communication skills - knows how to make appointments over the phone in a professional and persuasive manner.

• Analytical ability - can identify underlying causes of late payments.

• Process-oriented thinking - contributes ideas for structural improvements.

• Collaborate - works well within the project team and with internal departments.