Request

Alliander Project Manager (Execution Readiness Lead ISU)

Project Manager (Execution Readiness Lead ISU)

Info

Function

Project Manager (Execution Readiness Lead ISU)

Location

Arnhem Bellevue

Hours per week

36 hours per week

Duration

January 19, 2026 - December 31, 2027

Application number

SRQ148839

Segment

IT & Technology - ZZP

Closing date

date-icon16.12.2025 clock-icon12:00
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Role description and task arrangements

Start: as soon as possible after screening approval
Duration: 2 years
Rate: max €125,= incl MSP fee, depending on education and work experience
Self-employed: Yes
Location: Hybrid, but physically present at least twice a week at the Alliander office at Beaulieustraat 22 in Arnhem

Screening: Candidates must be screened before they can start. This screening takes at least 4 weeks.
Knowledge level: Several years of demonstrable experience in a similar role


Job description: Execution Readiness Lead ISU
Alliander context
The Netherlands runs on energy. And by 2050, it will run entirely on sustainable energy. It is up to the network companies and all our partners to help make this energy transition possible. And we are working hard to achieve this. For example, by managing and adapting our energy networks. By providing data and services that our customers, governments, and partners need. We do this so that everyone who needs energy, or can supply it, can do so. At the same time, we ensure that the energy system as a whole remains reliable, affordable, and accessible to everyone. Now and in the more sustainable Netherlands of tomorrow. Serving our customers and achieving our goals requires future-proof and robust information provision.
Alliander was an early adopter of digitization to facilitate the energy transition, with teams that develop, implement, and manage digitization products. These include apps for technicians and municipalities and advanced algorithms for investment optimization and to prevent bottlenecks in the energy grid. However, for part of our information provision, we are still dependent on outdated systems with complex interfaces and data that is difficult to access. That is why we are going to replace and renew our core IT systems over a period of five years.

Fit4Future
Alliander has launched a program called Fit4Future to prepare its IT foundation for the future. Fit4Future consists of four separate (but complementary) programs: 1) ERP, 2) Data, 3) IAM, and 4) Asset. In addition to these programs, there is a project directly under the F4F Portfolio.

Project ISU
Alliander currently uses SAP IS-U and CRM to support business processes such as customer management, connection management, consumption management, invoicing, and market and service processes. As these systems will reach end-of-life in 2027, it is necessary to redesign the current processes based on a new target architecture with S4U, S4/FICA, NRG, and other target systems. The project is responsible for a controlled transition to this target architecture, in which end-to-end processes are redesigned and implemented. Data transfer is part of the scope, insofar as it is not carried out by other (data) teams. In addition, close cooperation and coordination with the existing organization and other program components within Fit4Future is necessary for the safe replacement and phasing out of SAP ISU and CRM, without continuity risks. The term 'phasing out' means the entire process, including data archiving, system removal and, crucially, formal contractual termination of the licences with SAP.
The ERL is responsible for the overall process and system preparation (process-system mapping and work package creation) required to phase out the SAP ISU and CRM landscape in a controlled manner.
For this role, we are looking for someone with excellent analytical skills and a strong affinity for collaboration with, among others, process owners, (solution) architects, and technical solution leads across the various programs and executive teams.
The role ensures the link between the system and business processes in the current and future state and that all processes, roles, RACIs, dependencies, costs, and capabilities are clearly defined, and that the various ARTs and other project teams involved are demonstrably ready at the end of the preparation phase (in terms of competence, capacity, resources, and delivery reliability, among other things) to realize the scope with regard to migration and dismantling.


Key responsibilities
  1. Process & Mapping documentation
    • Develops and maintains L1–L7 process structure for all ISU/CRM-related processes.
    • Ensures completeness and consistency in process, system, and data mapping in collaboration with Process Owners and Solution Architects.
    • Manages templates, naming conventions, and documentation hygiene (Bizz Design/JIRA/Excel/Word/PPT).
  2. RACI & governance structure
    • Establishes RACIs per process/domain and maintains them across teams.
    • Ensures that ownership, tasks, and responsibilities are formally established.
    • Supports PMO and Project Manager in decision-making and escalation flows.
  3. Target architecture and dependencies
    • Ensures temporary delivery by stakeholders of data that connects processes to target architecture (including S/4U, S/4 FI/CA, C4).
    • Ensures that data relating to dependencies is available in a timely manner and records this in the Dependency Matrix.
    • Verifies technical impact with Solution Architects.
  4. Scope creation & prioritization
    • Splits mapping/process information into specific work packages per ART/other project teams.
    • Prioritize these work packages with various stakeholders based on logical rollout scope for end users, project goals, value, urgency, and dependencies.
    • Supports the transfer of work packages to ART Product Managers, EPIC Owners, and other project teams, who then further prioritize work packages via PI planning, detail them in backlog planning, start implementation work, and roll them out via release planning.
    • Formally assesses whether the ART and other project teams involved have the right knowledge, capacity, and resources to successfully build, test, and release within the frameworks established during the definition phase, and reports any gaps in the conditions for success for the purposes of follow-up and decision-making.
    • Identifies gaps in roles, data, processes, or documentation and drives their quality and completeness (hygiene).
    • Advises the Project Manager on preconditions for successful implementation.
  5. Quality & compliance
    • Ensures that all process and mapping documentation is audit-proof and that all toll gates are formally defined with appropriate exit criteria.
    • Maintains version control/review logs/archiving/change control.
    • Ensures that all templates are completed in accordance with Fit4Future guidelines.

Place in the organization

Aspect

Interpretation

Reports to

Project Manager and member of the project core team, reporting weekly to the PMO/Project Management Team.

Works with, among others

Solution Architects, BPOs and process experts, PMO, Data & Migration Lead, Change & Readiness Lead, Delivery Manager

Provides guidance to:

Specialists involved in operations (no line responsibility)

 

Key deliverables

Deliverable

Description

Frequency

Process Register (L1–L7)

Current process hierarchy and descriptions

Continuous

RACI overview

Roles and responsibilities per process during realization and after implementation

Continuous

Work package Register

Work packages per ART/project/release

Weekly

Dependencies Matrix

Overview of dependencies & impacts

Monthly

Readiness Assessment

Assessment of ability to execute / gaps

Per phase

Governance Dashboard

KPIs: completeness heat map, ownership, quality

Monthly

 

KPIs

KPI

Objective

% of processes fully documented (L1–L7)

≥ 95 %

% RACIs formally approved

≥ 90 %

% of work packages with clear scope & DoD

≥ 95 %

% dependency conflicts resolved for PI

100 %

Audit findings on governance documentation

0 major issues

 

Project scope:

Step

Target

Deadline

1. Determine goal, scope, and feasibility

Delineation Work package creation

January 23, 2026 (already in development)

2. Input & data preparation

Complete picture of IST & SOLL

February 13, 2026

3. Define work package template

Uniform Work Package Structure

February 20, 2026

4. Draw up a long list of work packages

Complete overview of all work packages

February 27, 2026

5. Clustering & structuring

Making work packages feasible

March 20, 2026

6. Develop the content of work package templates

Fill work packages in accordance with complete dataset

Continuous

7. Review & validation

Ensuring support and quality

Continuous

8. Definition of Ready test & conditions for success

Determine whether WP is achievable

Continuous

9. System recording & transfer

WP's refinement-ready

Continuous

10. Management & changes

Keeping WPs up to date

Continuous

 

Requirements and competencies:

Required knowledge and experience

Domain

Requirements

SAP knowledge

ISU, CRM, S/4 Utilities/ FI

Process modeling

Nbility, ARIS, or other similar business process management modeling tools

Governance & RACI

Project governance, RACI methods, change procedures

Data management

Linking data objects ↔ processes and validating data quality.

Planning & coordination

Work package definition, resource planning, status reporting

Tools

Excel, PPT, Bizz Design, JIRA, SharePoint, Teams, Confluence

Experience

≥ 8 years of process/data projects, ≥ 5 years of SAP experience, preferably ISU or ISU-related, Agile working and use of the SAFe methodology, experience with Dutch network operators.

 

Personality traits

Characteristic

Description

Analytical and structured

Maintains an overview and works in a planned and systematic manner, brings stakeholders together, and mobilizes as a self-starter.

Accurate and quality-oriented

Checks data/documentation down to the last detail and constantly monitors progress.

Reliable and responsible

Honors agreements, ensures governance

Clear communication

Expresses complex matters clearly and professionally, manages stakeholders and expectations.

Process-oriented thinking

Can provide structure

Team Player

Bridges business/IT/architecture, without hierarchical control, and has strong communication skills


 

Company data

Company data

Alliander

Role description and task arrangements

Start: as soon as possible after screening approval
Duration: 2 years
Rate: max €125,= incl MSP fee, depending on education and work experience
Self-employed: Yes
Location: Hybrid, but physically present at least twice a week at the Alliander office at Beaulieustraat 22 in Arnhem

Screening: Candidates must be screened before they can start. This screening takes at least 4 weeks.
Knowledge level: Several years of demonstrable experience in a similar role


Job description: Execution Readiness Lead ISU
Alliander context
The Netherlands runs on energy. And by 2050, it will run entirely on sustainable energy. It is up to the network companies and all our partners to help make this energy transition possible. And we are working hard to achieve this. For example, by managing and adapting our energy networks. By providing data and services that our customers, governments, and partners need. We do this so that everyone who needs energy, or can supply it, can do so. At the same time, we ensure that the energy system as a whole remains reliable, affordable, and accessible to everyone. Now and in the more sustainable Netherlands of tomorrow. Serving our customers and achieving our goals requires future-proof and robust information provision.
Alliander was an early adopter of digitization to facilitate the energy transition, with teams that develop, implement, and manage digitization products. These include apps for technicians and municipalities and advanced algorithms for investment optimization and to prevent bottlenecks in the energy grid. However, for part of our information provision, we are still dependent on outdated systems with complex interfaces and data that is difficult to access. That is why we are going to replace and renew our core IT systems over a period of five years.

Fit4Future
Alliander has launched a program called Fit4Future to prepare its IT foundation for the future. Fit4Future consists of four separate (but complementary) programs: 1) ERP, 2) Data, 3) IAM, and 4) Asset. In addition to these programs, there is a project directly under the F4F Portfolio.

Project ISU
Alliander currently uses SAP IS-U and CRM to support business processes such as customer management, connection management, consumption management, invoicing, and market and service processes. As these systems will reach end-of-life in 2027, it is necessary to redesign the current processes based on a new target architecture with S4U, S4/FICA, NRG, and other target systems. The project is responsible for a controlled transition to this target architecture, in which end-to-end processes are redesigned and implemented. Data transfer is part of the scope, insofar as it is not carried out by other (data) teams. In addition, close cooperation and coordination with the existing organization and other program components within Fit4Future is necessary for the safe replacement and phasing out of SAP ISU and CRM, without continuity risks. The term 'phasing out' means the entire process, including data archiving, system removal and, crucially, formal contractual termination of the licences with SAP.
The ERL is responsible for the overall process and system preparation (process-system mapping and work package creation) required to phase out the SAP ISU and CRM landscape in a controlled manner.
For this role, we are looking for someone with excellent analytical skills and a strong affinity for collaboration with, among others, process owners, (solution) architects, and technical solution leads across the various programs and executive teams.
The role ensures the link between the system and business processes in the current and future state and that all processes, roles, RACIs, dependencies, costs, and capabilities are clearly defined, and that the various ARTs and other project teams involved are demonstrably ready at the end of the preparation phase (in terms of competence, capacity, resources, and delivery reliability, among other things) to realize the scope with regard to migration and dismantling.


Key responsibilities
  1. Process & Mapping documentation
    • Develops and maintains L1–L7 process structure for all ISU/CRM-related processes.
    • Ensures completeness and consistency in process, system, and data mapping in collaboration with Process Owners and Solution Architects.
    • Manages templates, naming conventions, and documentation hygiene (Bizz Design/JIRA/Excel/Word/PPT).
  2. RACI & governance structure
    • Establishes RACIs per process/domain and maintains them across teams.
    • Ensures that ownership, tasks, and responsibilities are formally established.
    • Supports PMO and Project Manager in decision-making and escalation flows.
  3. Target architecture and dependencies
    • Ensures temporary delivery by stakeholders of data that connects processes to target architecture (including S/4U, S/4 FI/CA, C4).
    • Ensures that data relating to dependencies is available in a timely manner and records this in the Dependency Matrix.
    • Verifies technical impact with Solution Architects.
  4. Scope creation & prioritization
    • Splits mapping/process information into specific work packages per ART/other project teams.
    • Prioritize these work packages with various stakeholders based on logical rollout scope for end users, project goals, value, urgency, and dependencies.
    • Supports the transfer of work packages to ART Product Managers, EPIC Owners, and other project teams, who then further prioritize work packages via PI planning, detail them in backlog planning, start implementation work, and roll them out via release planning.
    • Formally assesses whether the ART and other project teams involved have the right knowledge, capacity, and resources to successfully build, test, and release within the frameworks established during the definition phase, and reports any gaps in the conditions for success for the purposes of follow-up and decision-making.
    • Identifies gaps in roles, data, processes, or documentation and drives their quality and completeness (hygiene).
    • Advises the Project Manager on preconditions for successful implementation.
  5. Quality & compliance
    • Ensures that all process and mapping documentation is audit-proof and that all toll gates are formally defined with appropriate exit criteria.
    • Maintains version control/review logs/archiving/change control.
    • Ensures that all templates are completed in accordance with Fit4Future guidelines.

Place in the organization

Aspect

Interpretation

Reports to

Project Manager and member of the project core team, reporting weekly to the PMO/Project Management Team.

Works with, among others

Solution Architects, BPOs and process experts, PMO, Data & Migration Lead, Change & Readiness Lead, Delivery Manager

Provides guidance to:

Specialists involved in operations (no line responsibility)

 

Key deliverables

Deliverable

Description

Frequency

Process Register (L1–L7)

Current process hierarchy and descriptions

Continuous

RACI overview

Roles and responsibilities per process during realization and after implementation

Continuous

Work package Register

Work packages per ART/project/release

Weekly

Dependencies Matrix

Overview of dependencies & impacts

Monthly

Readiness Assessment

Assessment of ability to execute / gaps

Per phase

Governance Dashboard

KPIs: completeness heat map, ownership, quality

Monthly

 

KPIs

KPI

Objective

% of processes fully documented (L1–L7)

≥ 95 %

% RACIs formally approved

≥ 90 %

% of work packages with clear scope & DoD

≥ 95 %

% dependency conflicts resolved for PI

100 %

Audit findings on governance documentation

0 major issues

 

Project scope:

Step

Target

Deadline

1. Determine goal, scope, and feasibility

Delineation Work package creation

January 23, 2026 (already in development)

2. Input & data preparation

Complete picture of IST & SOLL

February 13, 2026

3. Define work package template

Uniform Work Package Structure

February 20, 2026

4. Draw up a long list of work packages

Complete overview of all work packages

February 27, 2026

5. Clustering & structuring

Making work packages feasible

March 20, 2026

6. Develop the content of work package templates

Fill work packages in accordance with complete dataset

Continuous

7. Review & validation

Ensuring support and quality

Continuous

8. Definition of Ready test & conditions for success

Determine whether WP is achievable

Continuous

9. System recording & transfer

WP's refinement-ready

Continuous

10. Management & changes

Keeping WPs up to date

Continuous

 

Requirements and competencies:

Required knowledge and experience

Domain

Requirements

SAP knowledge

ISU, CRM, S/4 Utilities/ FI

Process modeling

Nbility, ARIS, or other similar business process management modeling tools

Governance & RACI

Project governance, RACI methods, change procedures

Data management

Linking data objects ↔ processes and validating data quality.

Planning & coordination

Work package definition, resource planning, status reporting

Tools

Excel, PPT, Bizz Design, JIRA, SharePoint, Teams, Confluence

Experience

≥ 8 years of process/data projects, ≥ 5 years of SAP experience, preferably ISU or ISU-related, Agile working and use of the SAFe methodology, experience with Dutch network operators.

 

Personality traits

Characteristic

Description

Analytical and structured

Maintains an overview and works in a planned and systematic manner, brings stakeholders together, and mobilizes as a self-starter.

Accurate and quality-oriented

Checks data/documentation down to the last detail and constantly monitors progress.

Reliable and responsible

Honors agreements, ensures governance

Clear communication

Expresses complex matters clearly and professionally, manages stakeholders and expectations.

Process-oriented thinking

Can provide structure

Team Player

Bridges business/IT/architecture, without hierarchical control, and has strong communication skills


 

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