ServiceNow Consultant
At Alliander, you’ll have the opportunity to drive crucial innovations within the energy transition. You’ll work in a dynamic environment where collaboration and initiative are valued and encouraged. You’ll further develop your expertise through challenging projects and targeted training. With us, you’ll help build a stable, future-oriented infrastructure that makes a real impact. This is a 32–36-hour-per-week position. You make the grid easier at Alliander.

Please note that for this role, we are looking for someone with proficient Dutch language skills (C1 level) who is already residing in the Netherlands.

The energy transition is impossible without you as a ServiceNow Consultant
As a ServiceNow Consultant, you are responsible for providing insight into and optimizing business processes by translating business requirements into concrete ServiceNow solutions. You develop and implement innovative functionalities, continuously promoting reuse and best practices. Through close collaboration with internal teams, you ensure the stable and efficient use of ServiceNow, and proactively support the improvement and integration of processes within the organization.

We are building the energy grid of the future for everyone, with everyone. And as a ServiceNow Consultant, you will be part of this effort. Specifically, you will be working on:

• Execute the CMDB OT migration process (from the current CMDB to the ServiceNow CMDB)

• Implement security measures based on the requirements of the CISO office and in consultation with the current ServiceNow team (knowledge of RBAC, Vault, and/or other security measures) 

• Implement OTSM  

• Implementing the necessary OT integrations 

• Providing clarity on processes and translating business needs into ServiceNow solutions 

• Creating user stories and configuring solutions in ServiceNow 

• Collaborating with internal and external teams to achieve optimal results 

You’ll help make the grid even better at Alliander
Did you know that Alliander is made up of several companies? Together with Liander, Qirion, Qterra, Dep, and Entrnce, we develop and manage the energy grid for millions of people in the Netherlands. And with the current energy transition, that’s a lot of work. We do this with the help of a large team of professionals. Thanks to these talented individuals, we have every confidence in the Netherlands’ energy future. Together with you, we’ll make it happen.

The drive to discover what’s possible only comes when you have enough energy. And the right work environment gives you that. You’ll become part of a dynamic team within our ServiceNow Technical Service Management team, where collaboration, innovation, and team spirit are central. Together with a diverse team of driven professionals, you’ll work on changes that truly impact our energy future. You share a common passion for process optimization and automation, and encourage each other to continuously learn and improve. The atmosphere is open and collegial, with room for your own input and creativity. By working closely with other teams, you’ll have the opportunity to implement broad, impactful changes that contribute to a sustainable energy future.

You make the grid more energetic
Digitizing the energy transition. You do this by leveraging your own strengths and talents. And you do it with us. Will you contribute to this with your focus on the future? Let’s do it! Especially if you bring the following to the table:

•  college or university level of work and thinking
• 5+ years of relevant work experience with ServiceNow
• Experience in integrations, CMDB, discovery, and security on the ServiceNow platform
• Various ServiceNow Certifications
• Proficiency in Dutch (C1 level)
• Experience with SAFe/Agile/Scrum and Jira (preferred)