Request
Aon Group Netherlands
Customer coordinator for pensions
Customer coordinator for pensions
Info
Function
Customer coordinator for pensionsLocation
RotterdamHours per week
38 hours per weekDuration
16.06.2025 - 16.12.2025Application number
SRQ176788Segment
Insurance | PensionsClosing date
05.06.2025
09:00
Role description and task arrangements
Customer coordinator for pensions
Rotterdam, Amsterdam, Eindhoven | 38.75 hours
NOTE: DETACHING ONLY
Will you be our clients' point of contact for questions about their pension files?
This is what you will do
As (experienced) Customer Coordinator Pensions you are the point of contact for the client and other stakeholders on the pension file. You ensure optimal service and quality of service and are responsible for fulfilling the agreements made with the client. An important part of this is the preparation, monitoring and supervision of quotations, schedules and budgets.
You will be working in a dynamic environment on the AGCN (Aon Global Client Network) portfolio within the SME (Small Medium Enterprises) and GCC (Global Corporate Clients) segment, this includes serving international clients. In this position, you will be closely involved in the various quotation processes and you will ensure proactive communication about these with the client and any third parties. It goes without saying that the client's interests come first. As point of contact for the customer, it is also important that you develop yourself sufficiently in terms of content in order to have sufficient knowledge to be able to speak to the customer properly.
You'll also get excited about this
This is where you come to work
The Practice Retirement plays an important role within Aon Wealth and focuses in particular on collective pension advice and actuarial advice in a broad sense to the total market segment. These topics are not considered in isolation, but as part of the total benefits package. The department consists of approximately 100 professionals across three branches. There is a professional, entrepreneurial and informal atmosphere, focused on cooperation and sharing knowledge.
This is you
As a driven Customer Coordinator you are obviously service and customer oriented, but also a practical and creative thinker. You are positive, stress resistant, sociable and a real go-getter. As a team player you like to work together, but you also dare to remind your colleagues of agreements made. You are also able to act independently and make decisions when necessary.
In addition, you possess the following:
Rotterdam, Amsterdam, Eindhoven | 38.75 hours
NOTE: DETACHING ONLY
Will you be our clients' point of contact for questions about their pension files?
This is what you will do
As (experienced) Customer Coordinator Pensions you are the point of contact for the client and other stakeholders on the pension file. You ensure optimal service and quality of service and are responsible for fulfilling the agreements made with the client. An important part of this is the preparation, monitoring and supervision of quotations, schedules and budgets.
You will be working in a dynamic environment on the AGCN (Aon Global Client Network) portfolio within the SME (Small Medium Enterprises) and GCC (Global Corporate Clients) segment, this includes serving international clients. In this position, you will be closely involved in the various quotation processes and you will ensure proactive communication about these with the client and any third parties. It goes without saying that the client's interests come first. As point of contact for the customer, it is also important that you develop yourself sufficiently in terms of content in order to have sufficient knowledge to be able to speak to the customer properly.
You'll also get excited about this
- You also identify commercial opportunities and pass this on within the organization.
- Like a spider in the web, you ensure that all the different tasks and activities are well managed and the schedule is adjusted where necessary.
This is where you come to work
The Practice Retirement plays an important role within Aon Wealth and focuses in particular on collective pension advice and actuarial advice in a broad sense to the total market segment. These topics are not considered in isolation, but as part of the total benefits package. The department consists of approximately 100 professionals across three branches. There is a professional, entrepreneurial and informal atmosphere, focused on cooperation and sharing knowledge.
This is you
As a driven Customer Coordinator you are obviously service and customer oriented, but also a practical and creative thinker. You are positive, stress resistant, sociable and a real go-getter. As a team player you like to work together, but you also dare to remind your colleagues of agreements made. You are also able to act independently and make decisions when necessary.
In addition, you possess the following:
- Hbo+ working and thinking level.
- You hold the diploma of Pension Advisor (Wft Basis, Vermogen and Pension).
- Analytical ability and good numerical understanding.
- Commercially minded and knows how to respond to customer needs....
- Excellent command of the Dutch and English language both verbally and in writing.
- Extraverted personality.
Company data
Company data
Aon Group Netherlands
Role description and task arrangements
Customer coordinator for pensions
Rotterdam, Amsterdam, Eindhoven | 38.75 hours
NOTE: DETACHING ONLY
Will you be our clients' point of contact for questions about their pension files?
This is what you will do
As (experienced) Customer Coordinator Pensions you are the point of contact for the client and other stakeholders on the pension file. You ensure optimal service and quality of service and are responsible for fulfilling the agreements made with the client. An important part of this is the preparation, monitoring and supervision of quotations, schedules and budgets.
You will be working in a dynamic environment on the AGCN (Aon Global Client Network) portfolio within the SME (Small Medium Enterprises) and GCC (Global Corporate Clients) segment, this includes serving international clients. In this position, you will be closely involved in the various quotation processes and you will ensure proactive communication about these with the client and any third parties. It goes without saying that the client's interests come first. As point of contact for the customer, it is also important that you develop yourself sufficiently in terms of content in order to have sufficient knowledge to be able to speak to the customer properly.
You'll also get excited about this
This is where you come to work
The Practice Retirement plays an important role within Aon Wealth and focuses in particular on collective pension advice and actuarial advice in a broad sense to the total market segment. These topics are not considered in isolation, but as part of the total benefits package. The department consists of approximately 100 professionals across three branches. There is a professional, entrepreneurial and informal atmosphere, focused on cooperation and sharing knowledge.
This is you
As a driven Customer Coordinator you are obviously service and customer oriented, but also a practical and creative thinker. You are positive, stress resistant, sociable and a real go-getter. As a team player you like to work together, but you also dare to remind your colleagues of agreements made. You are also able to act independently and make decisions when necessary.
In addition, you possess the following:
Rotterdam, Amsterdam, Eindhoven | 38.75 hours
NOTE: DETACHING ONLY
Will you be our clients' point of contact for questions about their pension files?
This is what you will do
As (experienced) Customer Coordinator Pensions you are the point of contact for the client and other stakeholders on the pension file. You ensure optimal service and quality of service and are responsible for fulfilling the agreements made with the client. An important part of this is the preparation, monitoring and supervision of quotations, schedules and budgets.
You will be working in a dynamic environment on the AGCN (Aon Global Client Network) portfolio within the SME (Small Medium Enterprises) and GCC (Global Corporate Clients) segment, this includes serving international clients. In this position, you will be closely involved in the various quotation processes and you will ensure proactive communication about these with the client and any third parties. It goes without saying that the client's interests come first. As point of contact for the customer, it is also important that you develop yourself sufficiently in terms of content in order to have sufficient knowledge to be able to speak to the customer properly.
You'll also get excited about this
- You also identify commercial opportunities and pass this on within the organization.
- Like a spider in the web, you ensure that all the different tasks and activities are well managed and the schedule is adjusted where necessary.
This is where you come to work
The Practice Retirement plays an important role within Aon Wealth and focuses in particular on collective pension advice and actuarial advice in a broad sense to the total market segment. These topics are not considered in isolation, but as part of the total benefits package. The department consists of approximately 100 professionals across three branches. There is a professional, entrepreneurial and informal atmosphere, focused on cooperation and sharing knowledge.
This is you
As a driven Customer Coordinator you are obviously service and customer oriented, but also a practical and creative thinker. You are positive, stress resistant, sociable and a real go-getter. As a team player you like to work together, but you also dare to remind your colleagues of agreements made. You are also able to act independently and make decisions when necessary.
In addition, you possess the following:
- Hbo+ working and thinking level.
- You hold the diploma of Pension Advisor (Wft Basis, Vermogen and Pension).
- Analytical ability and good numerical understanding.
- Commercially minded and knows how to respond to customer needs....
- Excellent command of the Dutch and English language both verbally and in writing.
- Extraverted personality.
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