Trainer
Info
Function
TrainerLocation
RotterdamHours per week
24 hours per weekDuration
30.06.2025 - 19.12.2025Application number
SRQ176772Segment
ITClosing date
16.06.2025
17:00
Role description and task arrangements
Trainer / part time (24/32) / Secondment and Freelance
Reporting to the Training Lead, you will be responsible for the following tasks, which may all be delivered in English and/or French languages, and in multiple countries as directed by the Training Lead or the Business Delivery Lead:
Skills and experience that will lead to success.
Reporting to the Training Lead, you will be responsible for the following tasks, which may all be delivered in English and/or French languages, and in multiple countries as directed by the Training Lead or the Business Delivery Lead:
- Design and development of comprehensive training programs and materials to meet the CRS Ecosystem International Program's training needs.
- Deliver training sessions, workshops, and seminars on various IT topics to colleagues at different levels within the organization in the countries identified.
- Conduct training needs assessments to identify skill gaps and develop appropriate training solutions per country.
- Contribute to the evaluation of the effectiveness of training programs through assessments, feedback, and performance metrics to ensure continuous improvement.
- Collaborate with country subject matter experts and stakeholders to gather and validate training content and materials.
- Set up, maintain, and constantly review the flow and user experience of self-help applications deployed on the estate.
- Help maintain the Program Induction and Training websites to ensure they are current, relevant, and valuable to new and existing program colleagues, including translation to local languages where necessary.
- Support the training and induction strategy and approach and contribute to improvements in the content and delivery mechanisms for the biggest positive impact.
- Provide one-on-one coaching and support to employees who require additional assistance or guidance in training subject matter areas in English and/or German as required.
- Assist in the implementation and adoption of new processes, solutions, and applications by providing training and support to end-users.
- Develop and maintain training documentation, manuals, and online resources for easy reference and self-guided learning.
Skills and experience that will lead to success.
- Greater than 10 years Experience of large scale insurance projects - knowledge of insurance concepts and terminology.
- Interpersonal and communication skills to build relationships with leading business and technical subject matter experts.
- Flexibility to work with diverse teams from different countries and cultures.
- Curiosity to influence decisions such that they align to program strategy.
- Self-motivated and able to take leadership on areas of work assigned.
- Fluent English and French. Additional language skills in Dutch and German a distinct advantage.
- Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is a benefit.
- Proven experience working as an IT Trainer.
- Certification in instructional design or training methodologies is preferred.
- Industry certifications in relevant IT areas, such as Microsoft Certified Trainer (MCT) is highly desirable.
- Experience with demand management and the ability to manage multiple training initiatives simultaneously.
- Knowledge of adult learning theories and instructional design models.
- Familiarity with learning management systems self-help applications and e-learning platforms.
- Strong problem-solving skills and the ability to adapt to changing technology and training needs.
- Excellent communication and presentation skills, with the ability to engage and inspire learners in English and German as a minimum.
- Ability to design, develop and maintain training and induction websites with great user experience built in.
- Strong knowledge and expertise of the Insurance sector and in various IT domains, including but not limited to software applications, hardware, networks, cybersecurity, databases, and cloud computing.
- Excellent communication and interpersonal skills, with the ability to present complex technical concepts in a clear and understandable manner.
- Proficiency in instructional design methodologies and adult learning principles.
- Experience with designing and delivering both in-person and online training programs.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Problem-solving and critical thinking abilities, with a focus on finding innovative solutions to technical challenges.
- Ability to adapt training approaches to cater to different learning styles and skill levels.
- Expert user of training evaluation methods and tools to measure the effectiveness of training programs.
- Proficiency in using training software and tools, such as learning management systems (LMS), e-learning authoring tools, and multimedia software.
- Strong attention to detail and accuracy in all training materials and documentation.
Company data
Company data
Aon Group Netherlands
Role description and task arrangements
Trainer / part time (24/32) / Secondment and Freelance
Reporting to the Training Lead, you will be responsible for the following tasks, which may all be delivered in English and/or French languages, and in multiple countries as directed by the Training Lead or the Business Delivery Lead:
Skills and experience that will lead to success.
Reporting to the Training Lead, you will be responsible for the following tasks, which may all be delivered in English and/or French languages, and in multiple countries as directed by the Training Lead or the Business Delivery Lead:
- Design and development of comprehensive training programs and materials to meet the CRS Ecosystem International Program's training needs.
- Deliver training sessions, workshops, and seminars on various IT topics to colleagues at different levels within the organization in the countries identified.
- Conduct training needs assessments to identify skill gaps and develop appropriate training solutions per country.
- Contribute to the evaluation of the effectiveness of training programs through assessments, feedback, and performance metrics to ensure continuous improvement.
- Collaborate with country subject matter experts and stakeholders to gather and validate training content and materials.
- Set up, maintain, and constantly review the flow and user experience of self-help applications deployed on the estate.
- Help maintain the Program Induction and Training websites to ensure they are current, relevant, and valuable to new and existing program colleagues, including translation to local languages where necessary.
- Support the training and induction strategy and approach and contribute to improvements in the content and delivery mechanisms for the biggest positive impact.
- Provide one-on-one coaching and support to employees who require additional assistance or guidance in training subject matter areas in English and/or German as required.
- Assist in the implementation and adoption of new processes, solutions, and applications by providing training and support to end-users.
- Develop and maintain training documentation, manuals, and online resources for easy reference and self-guided learning.
Skills and experience that will lead to success.
- Greater than 10 years Experience of large scale insurance projects - knowledge of insurance concepts and terminology.
- Interpersonal and communication skills to build relationships with leading business and technical subject matter experts.
- Flexibility to work with diverse teams from different countries and cultures.
- Curiosity to influence decisions such that they align to program strategy.
- Self-motivated and able to take leadership on areas of work assigned.
- Fluent English and French. Additional language skills in Dutch and German a distinct advantage.
- Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's degree is a benefit.
- Proven experience working as an IT Trainer.
- Certification in instructional design or training methodologies is preferred.
- Industry certifications in relevant IT areas, such as Microsoft Certified Trainer (MCT) is highly desirable.
- Experience with demand management and the ability to manage multiple training initiatives simultaneously.
- Knowledge of adult learning theories and instructional design models.
- Familiarity with learning management systems self-help applications and e-learning platforms.
- Strong problem-solving skills and the ability to adapt to changing technology and training needs.
- Excellent communication and presentation skills, with the ability to engage and inspire learners in English and German as a minimum.
- Ability to design, develop and maintain training and induction websites with great user experience built in.
- Strong knowledge and expertise of the Insurance sector and in various IT domains, including but not limited to software applications, hardware, networks, cybersecurity, databases, and cloud computing.
- Excellent communication and interpersonal skills, with the ability to present complex technical concepts in a clear and understandable manner.
- Proficiency in instructional design methodologies and adult learning principles.
- Experience with designing and delivering both in-person and online training programs.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Problem-solving and critical thinking abilities, with a focus on finding innovative solutions to technical challenges.
- Ability to adapt training approaches to cater to different learning styles and skill levels.
- Expert user of training evaluation methods and tools to measure the effectiveness of training programs.
- Proficiency in using training software and tools, such as learning management systems (LMS), e-learning authoring tools, and multimedia software.
- Strong attention to detail and accuracy in all training materials and documentation.
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