Assignment Summary: (External) Project Manager for Telephony Migration (Mitel to Teams & Voca). 

We are looking for an experienced external project manager to migrate our current telephony infrastructure from Mitel to Teams and Voca as a call center application. This is a critical project in which we are migrating existing systems to a new, future-proof solution built by Triple P. 

Responsibilities: 

• Lead the migration of the Mitel PBX to Teams and Voca. 

• Coordinate all aspects of the project, including planning, execution and communication with stakeholders. 

• Monitor project goals, timelines and agreements. 

• Managing the project team and working with Triple P as implementation partner. 

• Risk management and proactive resolution of bottlenecks. 

• Report to internal stakeholders and ensure a smooth transition to the new telephony solution. 

Purpose of the assignment:  

Successfully migrate the current telephony infrastructure to a future-proof solution with Teams and Voca, ensuring continuity of service and having the new systems fully operational. 

Delivery:  

The assignment should be completed with a fully functioning telephony solution and a satisfied project team and stakeholders.