As a Functional Administrator, you serve as the link between colleagues, software vendors, and IT. You ensure that everyone can work as efficiently as possible within the tax and valuation software, which has dozens of integrations with other systems and national databases, such as the Chamber of Commerce, the Personal Records Database, and the Land Registry.
If you receive reports from colleagues about malfunctions, errors, or other issues, you’ll resolve them together with your fellow administrator or report them to the software vendors. You’re responsible for keeping the software up to date and actively contribute to projects, such as implementations or migrations.  In this role, you’ll interact with a wide variety of people: from software developers to appraisers, from system administrators to account managers, and from debt collectors to fellow functional administrators.  
 

• You have a strong affinity for automated systems and processes;
• You are a team player and possess analytical skills and problem-solving abilities;
• You are approachable to users and able to set the right priorities when dealing with large volumes of questions or tasks;
• You are results-oriented and able to work independently. You have strong communication skills (both verbal and written), are tenacious, and have the ability to get things done;
• You are able to quickly familiarize yourself with business processes.
• You have experience with Civision Taxes by Pink Roccade (Eis)

Of course, you possess our five core competencies: teamwork, a focus on results, customer focus, responsibility, and flexibility.  

Who are we looking for for this position?  
You have a higher vocational education (HBO) level of work and thinking, with training focused on functional management. If you have experience with the tasks listed, that’s important to us. But even if you’re willing to learn the ropes, we’d love to hear from you!