Assignment Description

We are looking for a Traveling Home Site Manager for a municipal organization. In this role, you will be responsible for the day-to-day management of traveling home sites and for handling reports regarding these sites and their surroundings.

You are the point of contact for residents of the mobile home sites. Your primary responsibility is handling issues with our rental units, but this also includes reports regarding other matters (public areas, questions about the allocation of rental housing, mobile home sites, etc.). You will follow up on these reports. You will contact the appropriate colleague responsible for handling the matter (Public Spaces, Allocations, etc.) or create a work order for repair work in the management system (Planon).
You will monitor the work and maintain communication with the residents.

The role focuses on independently handling and resolving service requests and ensuring that management and maintenance tasks are carried out correctly.
You are responsible for the entire process from request to completion, including coordinating with internal and external parties.
You ensure clear record-keeping and documentable progress of work in the system.

Result of the assignment

- Reports are handled promptly and correctly in accordance with the agreed-upon turnaround times
- Work is checked for quality and completeness
- Communication with residents is conducted carefully and professionally
- The management system (Planon) is up-to-date and fully maintained
- Coordination with internal departments and external contractors is effective

What do you bring

• You have completed a program at the MBO level or higher, preferably in a technical field
• You have experience working with the "Mobile Homes" target group and are familiar with the procedures involved in these cases
• You are sociable, have strong communication skills, and are confident and self-assured

Additionally:

• Experience with municipal real estate management or similar management roles
• Experience working with an FMIS, preferably Planon
• You work independently and take ownership of your work
• You are skilled at coordinating between various stakeholders (residents, contractors, internal departments)
• You have a proactive work ethic and can set priorities in a dynamic work environment

Organization & Team

You will be working as part of the Real Estate and Land Affairs (VGZ) team. Among other things, this team manages all of the municipality’s real estate, totaling approximately 260 buildings, 700 parcels of land, and 60 mobile home rentals. VGZ handles the real estate management for these properties, including leasing, maintenance, and financial management.

The assignment will take place within a developing team that is working to professionalize its processes and collaboration.
The contractor is expected to be able to work independently right away and to effectively integrate into existing work practices.

Preconditions

• As a standard procedure, a Certificate of Good Conduct (VOG) with a general screening profile is required, which must be submitted within 28 days of the start of the assignment

- Start date: as soon as possible
- Duration: through 10/31, with the option to extend
- Hours: 10 hours, flexible scheduling
- Location: municipality / hybrid, depending on the assignment