
Request
Info
Function
Support Analyst (ITIL) (Location: Best)Location
BestHours per week
10 hours per weekDuration
March 13, 2026 - December 31, 2026Application number
SRQ177724Segment
ICT | (Atos) Other & SupportClosing date
Update: Resumes may be in English or Dutch.
Looking for an OSS engineer to staff the tech bar at our client’s location in Best.
Two hours a day on workdays (Mon–Fri).
Travel time counts as working time but is limited to a maximum of 1 hour per day.
Maximum rate: 60.50 euros
Key Responsibilities:
Deskside & TechBar Support
• Provide in-person and remote deskside support for end users, including issue resolution for laptops, desktops, mobile devices, printers, and peripherals.
• Operate the onsite TechBar to provide walk-up support, device troubleshooting, and user guidance.
• Troubleshoot OS and software issues across Windows 10/11 and Microsoft 365 environments.
• Perform IMACD tasks related to end-user hardware and software.
• Maintain accurate documentation of incidents, service requests, asset movements, configurations, and procedures in the ITSM platform (e.g., ServiceNow).
• Contribute to knowledge base articles and IT process improvements.
knowledge of:
o Windows 10/11
o Microsoft 365, Active Directory, basic networking (TCP/IP, DNS, DHCP)
• Excellent troubleshooting, customer service, and communication skills.
• Ability to work independently and manage priorities.
Must be able to travel by car or public transportation within 45 minutes to the tech bar location.
(MP) ATOS Netherlands BV
Update: Resumes may be in English or Dutch.
Looking for an OSS engineer to staff the tech bar at our client’s location in Best.
Two hours a day on workdays (Mon–Fri).
Travel time counts as working time but is limited to a maximum of 1 hour per day.
Maximum rate: 60.50 euros
Key Responsibilities:
Deskside & TechBar Support
• Provide in-person and remote deskside support for end users, including issue resolution for laptops, desktops, mobile devices, printers, and peripherals.
• Operate the onsite TechBar to provide walk-up support, device troubleshooting, and user guidance.
• Troubleshoot OS and software issues across Windows 10/11 and Microsoft 365 environments.
• Perform IMACD tasks related to end-user hardware and software.
• Maintain accurate documentation of incidents, service requests, asset movements, configurations, and procedures in the ITSM platform (e.g., ServiceNow).
• Contribute to knowledge base articles and IT process improvements.
knowledge of:
o Windows 10/11
o Microsoft 365, Active Directory, basic networking (TCP/IP, DNS, DHCP)
• Excellent troubleshooting, customer service, and communication skills.
• Ability to work independently and manage priorities.
Must be able to travel by car or public transportation within 45 minutes to the tech bar location.
For this assignment you need to place a bid on Striive. Striive is the largest assignment platform in the Benelux where more than 20,000 assignments are published annually.