Senior Case Manager for Environmental Requests
 

Hybrid work: Yes—Mondays in the office, other days by arrangement.
Number of hours: 18
Pay scale: 9 to 10
Rate: range between €81 and €99
Freelance work allowed: No
Follow-up interviews on-site in Doorn 

What will you be doing?
You will be responsible for the entire process and the content of various environmental requests (notifications, preliminary consultation plans, and environmental permits); front-desk duties; and handling objections. 
You will assess applications and objections against laws and regulations, including the temporary Environmental Plan and the Decree on Buildings and the Living Environment.
You will seek advice from internal and external consultants and fully incorporate their recommendations. When necessary, you will advise the municipal executive on decisions regarding objections.
You advise residents and business owners regarding the temporary Environmental Plan and permit-exempt construction, etc., both verbally and in writing (via email, phone, and letter).

What are we looking for?
For this position, we are seeking a candidate with a completed higher professional education (HBO) degree, along with additional training in ABW-1 and, preferably, ABW-2 
You are a planner and organizer.
You have an affinity for automation.
You are transparent and decisive, and you can work with others to find solutions within the constraints of regulations.
You are a networker, presentable, a team player, and possess strong communication skills.
You have knowledge of and an affinity for processes and process-oriented work.
You are a generalist who acts as the central hub in handling permits, notifications, and preliminary consultation plans.
You focus on providing excellent service, ensuring short turnaround times, and reaching comprehensive decisions.
You are results-oriented, proactive, flexible, think and work holistically, and have a good sense of civil service, political, and administrative dynamics. 
You can handle conflict situations while remaining customer-friendly.
Finally, you are someone who takes the initiative, accepts responsibility, has the courage to act, and can empathize with others.
 Our core values are: community-minded, responsible, service-oriented, collaborative, and self-reflective.