Senior Case Manager for Environmental Requests
 

Hybrid work: Yes
Number of hours: 36
Scale: 9 to 10
Rate: range between €85 and €105
Freelance work possible: No
Follow-up meetings on-site in Doorn 

What will you be doing?
You will be responsible for the entire process and the content of various environmental permit applications (notifications, preliminary consultation plans, and environmental permits). In addition to construction, this often involves historic buildings and the (minor) Bopa. You’ll also collaborate with a project manager for the Bopa (formerly zoning plan amendments). The project manager is responsible for the spatial planning aspect and the administrative process. You’ll handle the process, decision-making, follow-up, and, if necessary, the building permit. This will primarily involve residential construction.
You will assess requests in light of laws and regulations, including the temporary Environmental Plan and the Building Works in the Living Environment Decree.
You will seek advice from internal and external consultants and incorporate this advice comprehensively.
You will advise residents and business owners regarding the temporary Environmental Plan and permit-exempt construction, etc., both verbally and in writing (via email, phone, and letter).

What are we looking for?
For this position, we are seeking a candidate with a completed higher professional education (HBO) degree, along with additional training in ABW-1 and, preferably, ABW-2 
You are a planner and organizer.
You have an affinity for automation.
You are transparent and decisive, and you can work with others to find solutions within the constraints of regulations.
You are a networker, presentable, a team player, and possess strong communication skills.
You have knowledge of and an affinity for processes and a process-oriented approach to work.
You are a generalist who acts as the central hub in handling permits, notifications, and preliminary consultation plans.
You focus on providing excellent service, short turnaround times, and comprehensive decision-making.
You are results-oriented, proactive, flexible, think and work holistically, and have a good sense of bureaucratic, political, and administrative dynamics. 
You can handle conflict situations while remaining customer-friendly.
Finally, you are someone who takes the initiative, accepts responsibility, has the courage to act, and can empathize with others.
 Our core values are: responsive to the community, responsible, service-oriented, collaborative, and self-reflective.