HR21 Job Title
Tactical Supervisor II
Job code
N02.04.04
Management Job Series

Hierarchical management and organization of the activities and responsibilities of a group of employees within (part of) the organization. Within the budgetary constraints and the established allocation of human and material resources, being accountable for the achievement of established goals and policies. Management also includes the systematic direction and implementation of programs and/or projects.

Tactical Job Group
Managing an organizational unit and contributing to the development of policies and frameworks for that unit. Within the operational framework of the unit, the manager is responsible for carrying out personnel and financial tasks. Implementation and evaluation take place within the context of laws and regulations and/or established frameworks, policies, and service level agreements.

Whereas job characteristics

• leads an organizational unit that is primarily advisory (in terms of policy) or highly specialized in nature
• provides advice on issues that cut across organizational units
• immediate long-term impact involving organizational and/or financial/economic considerations

Generic tasks
Result Area 1: Leadership

• leads the organizational unit
• sets performance-based goals with employees and monitors and manages their performance
• promotes professional development and a demand-driven approach

Result Area 2: Operations

• monitors and ensures the quality, quantity, and timeliness of the production process
• is responsible for providing information to support internal and external processes

Result Area 3: Products and Services

• is responsible for developing guidelines and procedures
• is responsible for setting priorities and oversees implementation and coordination
• is responsible for coordinating and monitoring cross-departmental issues
• oversees and monitors the planning and delivery of programs and projects

Result Area 4: Consulting

• provides advice on issues that cut across organizational units
• provides comprehensive consulting services to management
• ensures that management decisions are coordinated and translates them into organizational objectives, projects, and programs

Result Area 5: Networking

• develops and maintains a network of contacts
• initiates and promotes cooperation with organizations/stakeholders
• monitors and manages contracts with parties/stakeholders
• builds support for policy