Senior Business Analyst – Contract

We are seeking a talented and experienced Senior Business Analyst to join our team for a significant role supporting a major ecosystem modernisation programme. The ideal candidate will play a pivotal role in facilitating the deployment of applications and systems across diverse geographical locations, ensuring alignment with business objectives and seamless integration for the commercial risk business.

The best part – it’s a hybrid role, giving you the flexibility to work at home and visit our offices in to meet with colleagues – it all depends on you and the moments that matter.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like.

Reporting to the Lead Business Analyst, you will be responsible for:

• Relationship management working directly with colleagues in country to understand their processes and requirements.
• Analysing the local processes and requirements to then assist in the development of global processes and solutions.
• Producing a range of Business Analysis outputs including, but not limited to, business requirements, business process diagrams, use case diagrams, user stories, user journeys.
• Liaising with Product Owners and Solution Architects to ensure the development process is efficient, effective and transparent to the business.

Skills and experience that will lead to success.

• Greater than 15 years experience of large scale insurance projects – knowledge of insurance concepts and terminology.
• Interpersonal and communication skills to build relationships with leading business and technical subject matter experts.
• Flexibility to work with diverse teams from different countries and cultures.
• Exercise curiosity to influence decisions such that they align to programme strategy.
• Self-motivated and able to take leadership on areas of work assigned.
• Ability to see the “big picture” solution but equally drill down to low-level detail when required.
• Advanced business analysis skills and analytical ability to understand complex subjects and transferring that knowledge into required deliverables.
• Experience in producing a range of Business Analysis outputs including, but not limited to, business requirements, business process diagrams, use case diagrams, user stories, user journeys.
• Fluent English and one of German, Flemish, Dutch or French.
• Team coaching, mentoring experience.
• Excellent authoring and document review skills and vocabulary
• Negotiation, influencing and conflict management skills.
• Excellent team player with the ability to maintain trust at all levels.
• Strong understanding of IT systems, software development lifecycle (SDLC), and business analysis methodologies (e.g., Agile, Waterfall).
• Proficiency in requirement gathering, process mapping, and documentation tools (e.g., Jira, Confluence, Azure DevOps, Visio).
• Ability to manage multiple priorities in a fast-paced, global environment.
• Certification in business analysis (e.g., CBAP) is desirable.

Key Attributes

Analytical Thinker: Ability to analyse complex information and provide strategic insights.

Collaborative Approach: Skilled in fostering teamwork and collaboration across diverse teams and cultures.

Adaptability: Thrives in a dynamic environment and quickly adapts to changes in project scope or requirements.

Problem Solver: Strong troubleshooting skills with a proactive approach to identifying and addressing issues.

This role offers a unique opportunity to contribute significantly to the success of an International Programme for Aon an insurance market leader. The ideal candidate should possess a blend of technical expertise, business acumen, and exceptional communication skills to drive successful outcomes.