Request
Municipality of Schiedam
Employee service desk Customer Contact Center (selling Rotterdam Pass)
Service desk employee Customer Contact Center (selling Rotterdam Pass)
Info
Function
Service desk employee Customer Contact Center (selling Rotterdam Pass)Location
SchiedamHours per week
16 hours per weekDuration
05.03.2025 - 20.04.2025Application number
SRQ176072DAS
Municipality of SchiedamClosing date
28.02.2025
09:00
Role description and task arrangements
What will you do?
- As a KCC employee, you are the business card of our municipality. Providing service is your second nature.
- You provide products and services to residents at the counter.
- You will check at the counter whether the application meets the requirements and process this application in the digital system.
- You monitor the processing time and work according to the agreed service standards. You work accurately, purposefully and systematically.
- Integrity, privacy and risk awareness are self-evident terms for you.
What do you bring?
- MBO level
- Demonstrable and recent experience in service delivery.
- Excellent verbal, digital and written (communication) skills.
- Good social, service and collaboration skills.
- Solution-oriented ability. You think in opportunities and challenges, rather than problems and limitations and show this in your daily behavior.
- Quality orientation. You feel great responsibility for the quality of work and take initiative in improvement proposals.
- Flexibility. You can easily deal with changing circumstances in the work environment.
- As a KCC employee, you are the business card of our municipality. Providing service is your second nature.
- You provide products and services to residents at the counter.
- You will check at the counter whether the application meets the requirements and process this application in the digital system.
- You monitor the processing time and work according to the agreed service standards. You work accurately, purposefully and systematically.
- Integrity, privacy and risk awareness are self-evident terms for you.
What do you bring?
- MBO level
- Demonstrable and recent experience in service delivery.
- Excellent verbal, digital and written (communication) skills.
- Good social, service and collaboration skills.
- Solution-oriented ability. You think in opportunities and challenges, rather than problems and limitations and show this in your daily behavior.
- Quality orientation. You feel great responsibility for the quality of work and take initiative in improvement proposals.
- Flexibility. You can easily deal with changing circumstances in the work environment.
Company data
Company data
Municipality of Schiedam
Role description and task arrangements
What will you do?
- As a KCC employee, you are the business card of our municipality. Providing service is your second nature.
- You provide products and services to residents at the counter.
- You will check at the counter whether the application meets the requirements and process this application in the digital system.
- You monitor the processing time and work according to the agreed service standards. You work accurately, purposefully and systematically.
- Integrity, privacy and risk awareness are self-evident terms for you.
What do you bring?
- MBO level
- Demonstrable and recent experience in service delivery.
- Excellent verbal, digital and written (communication) skills.
- Good social, service and collaboration skills.
- Solution-oriented ability. You think in opportunities and challenges, rather than problems and limitations and show this in your daily behavior.
- Quality orientation. You feel great responsibility for the quality of work and take initiative in improvement proposals.
- Flexibility. You can easily deal with changing circumstances in the work environment.
- As a KCC employee, you are the business card of our municipality. Providing service is your second nature.
- You provide products and services to residents at the counter.
- You will check at the counter whether the application meets the requirements and process this application in the digital system.
- You monitor the processing time and work according to the agreed service standards. You work accurately, purposefully and systematically.
- Integrity, privacy and risk awareness are self-evident terms for you.
What do you bring?
- MBO level
- Demonstrable and recent experience in service delivery.
- Excellent verbal, digital and written (communication) skills.
- Good social, service and collaboration skills.
- Solution-oriented ability. You think in opportunities and challenges, rather than problems and limitations and show this in your daily behavior.
- Quality orientation. You feel great responsibility for the quality of work and take initiative in improvement proposals.
- Flexibility. You can easily deal with changing circumstances in the work environment.
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